AF recently facilitated its most recent Arbitrator Workshop webinars on May 17 and 18, with over 230 attending. The purpose of these 30-minute workshops is to drive decision quality by:

1. Sharing information with arbitrators on recent decision quality trends and drivers.
2. Answering questions arbitrators may have on hearing cases.

The May workshops focused on:

• Quality Damage Dispute Decisions
• Addressing Rental Damage Challenges
• Additional Exposures
• Shared Evidence

Key takeaways from this workshop include:

• The specific argument(s) regarding disputed damages should be addressed. Explain why reductions were or were not supported.
• Do not base decisions regarding rental or salvage timeframes on non-existent “industry standards.” Base decisions on the specific arguments and evidence submitted in support.
• When evidence supporting the damages sought are not properly attached and the Respondent disputes the damages based on this omission, the damages should not be awarded.
• Evidence attached by the filer during a revisit may not be distinguishable from evidence attached when the filing was initially submitted. When in doubt, call AF or use the Arbitrator Support functionality to request clarification.

View our 2023 Arbitrator Workshop webinar schedule and enroll.