TRS® Resources

The following resources are provided to ensure your success navigating Total Recovery Solution (TRS). TRS is a work-in-progress; these resources are based on its current state of development.

For TPAs

Recorded Demos

  •  (23:24) — Reviews the Filing workflow for TRS. (Published 2/4/2020)
  •  (17:05) — Reviews the Filing workflow for TRS for a medical payment case. (Published 10/23/2020)
  •  (7:36) — Reviews the primary-excess coverage functionality. (Published 6/8/2018)
  •  (11:48) — Demonstrates how to file arbitration in TRS against a company that is non-signatory to the automobile subrogation arbitration agreement. (Published 12/13/2019)
  •  (2:23) — Reviews how to join an existing case when TRS finds a case that appears to be a duplicate of the case you are trying to submit. (Published 4/15/2020)
  •  (22:52) — Reviews the Responding workflow for cases with and without counterclaims. (Published 3/4/2020)
  •  (17:55) — Reviews the Responding workflow for medical payment cases with and without counterclaims. (Published 10/23/2020)
  •  (25:00) — Covers the steps to add, edit, delete, and withdraw a deferment, as well as to challenge the deferment or assert an exclusion against the deferred filing as the adverse party. (Published 9/19/2019)
  •  (10:28) — Reviews submitting evidence to TRS using AFClient. (Published 5/21/2019)
  •  (3:03) — Reviews submitting video evidence and adding bookmarks. (Published 8/15/2018)
  •  (3:43) — Reviews revisits in TRS. (Published 3/10/2020)
  •  (5:35) — Provides an overview of the TRS Worklist, filtering options, and the different views available. (Published 3/24/2020)
  •  (8:29) — Reviews requesting a three-person panel and/or personal appearance in TRS. (Published 1/10/2019)
  •  (9:28) — Reviews the steps to complete to submit a post-decision issue regarding policy limits or denial of coverage (Rule 3-9), a clerical or jurisdictional error (Rule 4-2), or a delinquent award pay notification (Rule 5-2). (Published 5/30/2019)
  •  (2:56) — Reviews how to remove a party if the party was wrongly named on the case. (Published 6/25/2020)
  •  (4:51) — Reviews how to file a supplement after the case has been heard. (Published 10/15/2020)
  •  (7:14) — Reviews how to respond to and dispute the supplement damages paid. (Published 10/15/2020)
  •  (6:07) — Reviews how to view a decision in TRS once it is published and where to find details of the findings. (Published 10/12/2020)
  •  (14:48) — Reviews the Hearing workflow for cases with and without counterclaims. (Published 3/4/2020)
  •  (4:02) — This video will cover what the badges on the TRS Worklist mean. (Published 3/4/2020)
  •  (18:00) — Reviews the hearing and decision review/approval process. (Published 2/14/2019)
  •  (2:08) — Reviews how to access and reply to PDIs submitted by members. (Published 5/20/2020)
  •  (4:09) — Reviews how to hear a supplement case. (Published 6/25/2020)
  •  (4:12) — Reviews evaluating liability deductibles and entering liability decisions. (Published 10/23/2020)
  •  (8:00) — Explains the difference between granting and denying a jurisdictional exclusion (JE) and how to determine if a JE should be granted or denied, given a scenario. (Published 7/31/2020)
  •  (5:12) — Reviews how to render awards when policy limits are at issue, both when the recovering party has or has not accepted policy limits. (Published 7/22/2020)
  •  (5:04) — Reviews policy limit filings with an additional exposures and determining when it is in or out of jurisdiction. (Published 8/5/2020)

Live Webinars

These 60-minute sessions offer members a live demonstration of TRS. View the available dates and sign up for the following Webinars.